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Important information about gift cards

Our current Gift card supplier has taken the decision to cease trading and therefore online redemption will be unavailable from 19th November 2018. If you wish to redeem your gift card, please call Customer Sales on +44(0)1243 755055.

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Signed for courier

For your peace of mind this option provides you with a fully tracked and signed for delivery service via DPD. Your tickets will be delivered to an address of your choice and require a signature on arrival. Please note – this is a secure delivery service and not a priority service. You will receive your tickets no later than five days before the event.


Our standard postage option means you will receive your tickets via 2nd class post, no later than five days before the event.


You may also collect your tickets on the day of the event, from the gates located at the entry points on the site. Please bring your order number, which can be found on your ticket confirmation email. Please contact the Ticket Office on 01243 755055 if you have any questions about this option.

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